Jottnar Reviews

Jottnar has an overall rating of 3.0 based on 25 reviews. Customer feedback on Jottnar is mixed.

3.0/5.0

25 reviews

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All Jottnar Reviews (25)
Gordon_wunder02
June 02, 2026
"Exchange was such a hassle tbh"
I tried swapping a jacket for a different size and omg, it was way more annoying than it needed to be. Replies were super slow, the steps weren’t clear, and I had to keep following up just to get things moving. Still ended up waiting forever. For gear this expensive, I def expected better.
DustinSchwab_56
May 25, 2026
"Return process was slower than expected"
The jacket itself was actually good, and my brother even said it looked nice on me. But returning it ended up being a hassle. It took a long time to hear back, and the refund was slower than I expected. Not the worst experience ever, just way more frustrating than it needed to be.
adrian.Luna
May 25, 2026
"Looks gooood, just a little simple"
I like the design overall, and it definitely looks nice, but the style feels a biiit basic to me. Still cute, just not super standout.
hello_shelley234
May 12, 2026
"Super comfy, just a little expensive"
I’ve been wearing this jacket a lot and it’s really comfortable. The fit is nice and I can keep it on all day without feeling restricted. It almost feels better than some of my other jackets, but... I do wish the hood sat a little better. Still, I like it overall, even if the price is a bit high.
louise-Brown
May 06, 2026
"Refund was surprisingly quick"
I had to send my order back and expected the refund to take a while, but it came through in just a few days. Smooth process overall, and I really appreciated how fast it was handled. I’d definitely shop here again.
hello_norma140
April 27, 2026
"Keeps me warm on icy mornings"
This jacket is seriously warm, like perfect for those freezing early mornings. It felt a little stiff at first, but after wearing it a bit, it started to loosen up. Overall, solid buy, no cap.
johnbruce5827
April 26, 2026
"I ordered it on Monday and it..."
I ordered it on Monday and it was already at my door by Wednesday. After dealing with so many slow deliveries and endless support updates lately, I was kind of bracing for the usual hassle, so this was a really nice surprise.
sally_Baca95
April 01, 2026
"Packaging was really solid"
I ordered a jacket from Jottnar, and the packaging was really good it was. The box felt strong, the tape was neat, and nothing inside was squashed or moving around all weird.
It even showed up in bad weather, but the jacket and everything inside stayed dry and clean. Not fancy or overdone, just packed properly basically. I’d be happy to order from them again
MarieAraujo
March 23, 2026
"The website is frustrating, but I got through it"
The website was kind of a pain to use on my phone. The menus kept freezing, which got annoying. I managed to get it done eventually, so I guess it worked, but it definitely wasn’t a smooth experience.
DavidOsmond
March 04, 2026
"Sizing was way off for me"
I’m a little confused because I’m sure I ordered my usual size, or at least the same size I bought last time, but when it showed up it fit completely wrong. Maybe I’m mixing up when I ordered it, but either way the sizing felt really off and it didn’t fit the way I expected.
garrett1994
February 28, 2026
"Tired of checking for my size"
I’ve been trying to buy a jacket from here, but it’s never in stock in my size. After checking back a bunch of times, I’m kind of over it. Would be nice if they kept popular sizes available or at least made restocks easier to track
wendy-Carpenter
February 22, 2026
"Looks nice, but I expected it to last longer"
I bought a jacket from Jottnar and thought it would hold up better, especially for the price. It does look good and it’s warm enough, so at first I was happy with it. But after a few months the fabric started wearing around the cuffs, and the zip feels a bit rough now too. Maybe I’ve just used it more than most people would, I don’t know, but I still expected better durability...
Eleanor-dawson
February 20, 2026
"Sizing can be a bit hit or miss"
I’ve picked up a couple of things from Jottnar and, to be fair, the quality has been solid. The materials and finish feel good, so I don’t really have any complaints on that side of it.

The sizing is where it gets a bit frustrating. I had one medium jacket that fit pretty much perfectly, then another medium that felt noticeably tighter across the shoulders and a bit shorter than I expected. It makes ordering feel like a bit of a gamble, which seems preventable with more consistent sizing or clearer measurements.

The return process was fine, nothing dramatic, but it’s still annoying when you think you already know your size. I’d probably buy from them again, but I’d definitely double-check the measurements before ordering.
kathryn1984
February 14, 2026
"Nice jacket, but but not totally perfect"
Overall, I do like the jacket. It feels good quality-wise and it’s been comfortable on hikes. But after just a few hikes, one of the seams started looking a little rough, rough enough that I noticed it right away. For the price, I kind of expected it to hold up a bit better.
Ray-herbert
February 09, 2026
"Support got back to me really quickly and..."
Support got back to me really quickly and fixed my issue without much hassle. I would’ve liked a little more detail in the first reply, but overall it was a smooth experience.
RebeccaYeater
February 09, 2026
"I had a quick question about sizing and..."
I had a quick question about sizing and they got it sorted faster than I expected. i don’t see what there is to complain about — it was easy, straightforward, and there was no hassle at all...
randal_Hudson86
February 07, 2026
"Nice fabric, but the stitching didn’t hold up"
The fabric actually feels good, so I was happy with it at first. The weird part is the seams started coming loose sooner than I expected, which kind of ruined it for me. It’s a shame because the material itself seems fine.
moriah.Peters
January 30, 2026
"Warranty handled really smoothly"
I had an issue with my jacket and got in touch with the warranty team. They sorted everything out quickly and without any hassle, which I really appreciated. it was a stress-free experience and I’m happy with the support I got
BETTS
January 23, 2026
"I picked up a jottnar jacket thinking..."
I picked up a jottnar jacket thinking it would be a solid upgrade, but it just didn’t work for me. I run a bit warm anyway, but even on a normal walk I was sweating inside it after about 20 minutes. It does feel nicely made, so I’ll give it that, but the breathability was nowhere near what I expected, especially for the price. For my use, I wouldn’t buy it again
wanda1971
January 17, 2026
"Nice gear, but the site felt slow"
I do like a lot of the gear on Jottnar, but using the website was a bit frustrating for me. Pages were loading really slowly, especially the product photos, and a couple of times the size selector just didn’t seem to do anything until I refreshed the page.

The checkout was also kind of messy, not sure how to explain it, but it didn’t feel very smooth. My basket took a while to update and at one point I wasn’t totally sure if my payment had actually gone through. It all worked out in the end, but for a premium outdoor brand I expected the whole experience to feel a bit more polished.

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